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A+ Certified PC Technician
This program is designed to prepare the student for employment in areas such as Personal Computer Repair, Technical Support, Help Desk, and Lan Administration. The student can walk into the program with no knowledge of computers and leave with an impressive knowledge of the following: Personal Computer operation and architecture, basic and advanced troubleshooting skills, service repair techniques and procedures, and PC maintenance.

MCSE/MCSA/A+
This course provides students with the knowledge and ability to install, configure, and administer Microsoft Windows XP Professional and Windows Server 2003 in a networked environment. Students will learn how to create and manage users and groups, share folders, and control access to files and folders by using permissions. They will also learn how to create and manage partitions, connect to local and networked print devices, optimize and trouble-shoot system performance, and monitor network resources.

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MCSA Server 2003 All-In-One

Microsoft Certified Systems Administrator – MCSA
Microsoft has announced its newest certification as of January 1st, 2002, the “Microsoft Certified Systems Administrator.” In just the short time it’s been out, this certification is quickly becoming the hottest IT certification on the planet. For the individual who cannot decide whether to take the highly regarded “A+ Certified PC Technician” or go for the more advanced “Microsoft Certified Systems Engineer,” this certification bridges the gap between the two certifications by having material from both certifications.

Technical Support Specialist / A+
This program is designed to prepare the student for employment in areas such as Computer Technical Support and Help Desk. The student can walk into the program with no knowledge of computers and leave with an impressive knowledge of the following:

Personal Computer operation and architecture, basic and advanced troubleshooting skills, technical support techniques and procedures, and PC maintenance. The technical support program offers training in PC configuration, upgrading computer hardware, installation of software and hardware, and troubleshooting fundamentals.